Thank you for shopping with NarrowTheRoad. This Shipping Policy explains how orders are processed and shipped from our online store hosted on the Wix platform.

Order Processing Time

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note:

• Processing times may be longer during peak seasons, promotions, or holidays.

• Orders may be delayed due to circumstances beyond our control (such as carrier delays or weather conditions).

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout through Wix.

Estimated delivery times:

• Standard Shipping: 4-8 Business Days

• Expedited Shipping: 2-3 Business Days

Delivery times are estimates and not guaranteed. Once your order is handed over to the carrier, we are not responsible for shipping delays.

Shipping Destinations

We currently ship to:

• United States

If we do not ship to your location, this will be indicated at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available. Please allow up to 24 hours for tracking details to update.

Lost, Delayed, or Stolen Packages

NarrowTheRoad is not responsible for lost, delayed, or stolen packages once they are marked as delivered by the carrier.

If your package is marked as delivered but you have not received it, please:

• Check with neighbors or household members

• Contact the shipping carrier directly

• Reach out to us for assistance if needed

Incorrect Shipping Information

Please ensure all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address:

• The customer may be responsible for reshipping costs

• Refunds (if applicable) will exclude original shipping fees

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time to reflect changes in our practices or for legal and operational reasons. Changes will take effect immediately upon posting to our website.

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By placing an order through our Site, you agree to this Shipping Policy.